Overview:Do- Excellent communication skills, - Ability to Empathize, pacify and handle Irate Customers withExceptional communication skills. - Technical Knowledge in Troubleshooting Base Operating systemIssues and eager to learn New Technologies. - Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support - Manage and resolve customer complaints. - Identify...